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Problem: I'm getting an error message after entering my credit card information. Solution: You can use an alternate order processing service available at the following page: http://www.swreg.org/com/storefront/43996/ [http://www.swreg.org/com/storefront...
Problem: I purchased Win2PDF, but did not receive a registration code or an email confirmation receipt. Solution: If you received an email receipt, the registration code is listed after "keycode:". If you did not receive an email and you use a ...
Question: What is the expiration time for the evaluation version of Win2PDF? Answer: There's no time limit on the evaluation, but Win2PDF will add an extra page to each document and will occasionally display a license reminder window until you enter a...
You can purchase Win2PDF by credit card online. All sales are initiated through our "Purchase" page at: http://www.win2pdf.com/purchase/purchase.htm [1] For orders over $1000 we support purchase orders. Please send an e-mail request to sales@win2pdf.com...
Problem: Will the trailer page be removed after purchasing Win2PDF? Solution: Yes, documents created after you purchase Win2PDF will not contain an extra page. When you purchase Win2PDF, you will receive a license code in the email receipt. Use your ...
Problem: Is Win2PDF available on CD, or is it download only? Solution: You can order a backup CD during the online order process. The backup CD costs $10.99 USD for US orders or $12.99 USD for International orders, and takes 3-4 weeks to arrive. The back...
Problem: Why do you add a VAT charge to purchases from EU countries? Solution: The EU imposed a new requirement on July 1, 2003 that requires us to collect VAT on downloaded software to EU countries.  Details can be found at the following link:http://www...
Question: Why is the American Express card type not available for Euro, Canada dollars, UK pounds, or Australia dollars? Answer:American Express recently added additional requirements to their processing rules for non USD currencies, and our bank doesn't ...
Problem: I purchased Win2PDF, but I discovered that I need the security features of Win2PDF Pro. Can I purchase an upgrade to Win2PDF Pro? Answer: The Win2PDF Pro upgrade is $34.00 USD and can be purchased at the bottom of the standard purchase page or d...

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