Knowledgebase: Installation
AddMonitor Error 5
Posted by admin admin on 22 November 2006 08:34 PM
Problem:
I'm receiving an "AddMonitor Error 5" dialog when installing Win2PDF.
Solution:
This can be caused by a local security policy configuration under "Control Panel -> Administrative Tools -> Local Security Policy".  Under "Local Policies -> Security Options", disable the "Devices: Prevent users from installing printer drivers" policy.  After this policy is disabled, the Win2PDF setup should run successfully.
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