Knowledgebase: General
Check Windows user permissions for the Microsoft XPS Document Writer or Win2PDF printer
Posted by Craig Lebakken on 29 June 2018 09:47 AM

If a Windows user does not have permission to print to the XPS Document Writer or Win2PDF printer, then Win2PDF will not be able to create a .pdf file. You may need to be logged in with Admin Rights to change these permissions.

  1. Open the Printers Control Panel in Windows.
  2. Right-click the Microsoft XPS Document Writer and choose Printer properties (Windows 7 & 8) or Properties (Windows Vista).
  3. Click the Security tab.
  4. Select the Everyone user group.
  5. (Optional) If the Everyone group is not in the list:
    1. Click the Add button.
    2. Enter Everyone in the field and click Check Names.
    3. Click OK.
  6. In the Allow column, select Print (place a check mark in that row), and click OK.
  7. Now navigate to C:\Windows\System32\spool in Windows Explorer.
  8. Right-click Printers and choose Properties.
  9. Click the Security tab.
  10. Click Edit.
  11. Click Add.
  12. Type Local Service and press Enter.
  13. Make sure Local Service has Full Control, then press OK.
  14. Repeat steps starting at 2-6 for the Win2PDF printer.
  15. Print to the Win2PDF printer to create a .pdf file.
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