Knowledgebase
PDF displays correctly in Adobe Reader, but doesn't print correctly
Posted by Craig Lebakken on 22 April 2010 07:08 PM
Problem:
A PDF created by Win2PDF displays correctly in Adobe Reader, but graphics or text are missing when printed to a paper printer.

Answer:
If the PDF displays correctly but prints on a paper printer incorrectly, it's most often a issue with Adobe Reader or the printer driver. To resolve the problem:

-Make sure you have the latest version of Adobe Reader. Adobe frequently fixes printing related problems in updates.
-Make sure you have the latest version of your printer driver software installed.

If updating Adobe Reader or the printer driver software doesn't fix the problem, you can try changing an Adobe Reader setting. In the Adobe Reader print dialog, click on the "Advanced" button in the lower left corner of the dialog, and then enable the option labelled "Print as image" in the "Advanced Print Setup" dialog.
(223 vote(s))
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Comments (13)
ROBIN PETHERBRIDGE
19 March 2015 10:39 AM
I found this also works with Adobe Reader for Mac. Select 'Advanced' at top of print dialogue box and then select 'Print as image'.
Maria Haas
18 June 2017 06:11 PM
This worked for me!!! Thank you so much for sharing.
Neil cooper
10 July 2017 01:19 PM
Hi Robin

Just wanted to say thanks for the print info on I Mac ! Worked perfectly a very pleased !

Many many thanks a kind regards Neil Cooper
Theresa Ochoa-Lionetti
11 August 2017 05:23 PM
OMG. Thank you. It totally worked on my PC too. I just wish I knew why it started doing it so randomly.
Catherine Weaver
09 March 2017 10:28 AM
I have this issue with some of my pdf's - where some lines of text appear gray rather than black. "Printi as image" check box seems to fix the text but then changes the colors of the graphics.
Win2PDF support
17 March 2017 04:21 PM
Catherine,
The Adobe Reader "smooth text" option can sometimes make text look gray. You can change it in:
Edit > Preferences
Categories: Page Display
On the Right hand pane
Rendering Section
Smooth Text: For Laptop/LCD Screens (Change to this value to "None")
Sunny
04 April 2017 02:35 AM
Only thing that worked for me was to check the " Print in grayscale" option on the Print dialogue box.
Rachel Leah
10 May 2017 07:57 AM
Hi. When I print from Adobe to my Canon printer, it shows on the print preview but cuts off of the bottoms of my pages when it prints. It's driving me crazy. Any ideas on what to do? I have to print on portrait and scaled to 100%. It's a pattern I'm printing
Win2PDF support
15 June 2017 10:47 AM
Many printers are not able to print to the edge of the page. The gap at the bottom may be a printer margin limitation.
Frances Greaves
25 July 2017 05:55 AM
I am having the same problem printing as an image, it comes out grey (not helpful when trying to print bar code). I've tried turning off the "smooth text" but it's made no difference.
Win2PDF support
17 October 2017 08:57 PM
If bar codes are still being displayed as gray, try turning off "smooth line art" in the Adobe Reader "Page Display" preferences.
Lesley Huff
20 September 2017 06:25 PM
I had that same problem. I change the option to "Shrink oversized pages" and my border printed. Hope this helps. However, my text still prints in grayscale.
Win2PDF support
17 October 2017 08:46 PM
The Adobe Reader "smooth text" option can sometimes make text look gray. You can change it in:
Edit > Preferences
Categories: Page Display
On the Right hand pane
Rendering Section
Smooth Text: For Laptop/LCD Screens (Change to this value to "None")
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