Knowledgebase: Installation
AddPrinterDriver Error 997
Posted by Craig Lebakken on 16 June 2008 03:51 PM
I receive the following message "AddPrinterDriver Error 997" when I try to install the software.

This error can sometimes occur when you enable the "Win2PDF Font Helper" add-on when you run the Win2PDF setup program. If you run the Win2PDF setup again and this time don't check the option for the "Win2PDF Font Helper" add-on, the setup should complete successfully.

If you need to create PDF files with embedded fonts, you can download and install the Win2PDF Font Helper add-on separately after Win2PDF is installed. The stand-alone Win2PDF Font Helper add-on download is available at the following page:

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