Knowledgebase: Microsoft Office
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Outlook signature missing when using "Send PDF"
Posted by Craig Lebakken on 26 September 2007 07:26 PM
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Problem: When sending email using Outlook and the Win2PDF "Send PDF" option, the signature configured in Microsoft Outlook is not added to the email. Solution: This appears to be a limitation of Outlook when applications interface with Outlook using the MAPI interface. If you right click on a PDF file in Windows Explorer and select "Send to -> Mail Recipient", Outlook will open with the PDF file as an attachment and the signature is missing. Since the same problem occurs when using Windows Explorer, I don't think there is anything we can do in Win2PDF to fix the problem. There are a couple of work-arounds that may help. Using the Windows registry editor (regedit.exe), you can create a STRING registry setting named "PDFMailDefaultNote" in set the value date to the text of your template. The value should be created at the following location in the registry: HKEY_LOCAL_MACHINE\Software\Dane Prairie Systems\Win2PDF This will configure Win2PDF to automatically add the template text to the Outlook email when the "Send PDF" option is used. A second option is to use the free "Win2PDF Mail Helper" add-on to send email instead of using Outlook. You can download and install the Win2PDF Mail Helper add-on from the following location: http://www.win2pdf.com/helpdesk/index.php?_m=downloads&_a=view You will have to configure the "Win2PDF Mail Helper" application to use your SMTP server to send email. After installing and configuring the Win2PDF Mail Helper, Win2PDF will use the Mail Helper to send email instead of Outlook. You can set your desired template in the "Signature" field of the Mail Helper, and it will automatically be saved and restored the next time that you send an email. | |
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